Senior Connection Center, Inc.   PSA-Wide
2016 SATISFACTION SURVEY RESULTS   Pool 495 | Mailed 95 (19.19% Sample Size)
Mailed 95 | Returned 31 (32.63% Return Rate)
HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of meals I receive each week
94% 6% 0% 0% 0% 0%
2 My meals usually arrive on time
94% 6% 0% 0% 0% 0%
3 When the food is delivered, the hot food is hot and the cold food is cold
90% 6% 0% 0% 0% 3%
4 Overall, I like the time of day my meals arrive
87% 10% 3% 0% 0% 0%
5 The food delivery person is friendly, polite and respectful
97% 3% 0% 0% 0% 0%
6 My meals are always delivered
94% 3% 0% 0% 0% 3%
7 I look forward to seeing the person who delivers my meal
90% 6% 0% 0% 0% 3%
8 Overall, my meals taste good
74% 19% 3% 0% 0% 3%
9 I eat most of the meals I receive
77% 16% 6% 0% 0% 0%
10 My meals come too early in the day
6% 10% 6% 32% 45% 0%
11 The home delivered meal service has a good selection of meals
61% 35% 3% 0% 0% 0%
12 My meals are cooked the way I want them cooked
58% 32% 6% 0% 0% 3%
13 Do these services help you stay in your home
77% 23% 0% 0% 0% 0%
14 Do these services help you maintain or improve your quality of life
81% 16% 3% 0% 0% 0%

Senior Connection Center, Inc.   Manatee County Community Services
2016 SATISFACTION SURVEY RESULTS   Pool | Mailed (

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##0.00% Sample Size)
Mailed | Returned 0 (

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##0.00% Return Rate)

HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of meals I receive each week
0% 0% 0% 0% 0% 0%
2 My meals usually arrive on time
0% 0% 0% 0% 0% 0%
3 When the food is delivered, the hot food is hot and the cold food is cold
0% 0% 0% 0% 0% 0%
4 Overall, I like the time of day my meals arrive
0% 0% 0% 0% 0% 0%
5 The food delivery person is friendly, polite and respectful
0% 0% 0% 0% 0% 0%
6 My meals are always delivered
0% 0% 0% 0% 0% 0%
7 I look forward to seeing the person who delivers my meal
0% 0% 0% 0% 0% 0%
8 Overall, my meals taste good
0% 0% 0% 0% 0% 0%
9 I eat most of the meals I receive
0% 0% 0% 0% 0% 0%
10 My meals come too early in the day
0% 0% 0% 0% 0% 0%
11 The home delivered meal service has a good selection of meals
0% 0% 0% 0% 0% 0%
12 My meals are cooked the way I want them cooked
0% 0% 0% 0% 0% 0%
13 Do these services help you stay in your home
0% 0% 0% 0% 0% 0%
14 Do these services help you maintain or improve your quality of life
0% 0% 0% 0% 0% 0%

Senior Connection Center, Inc.   Meals on Wheels PLUS of Manatee
2016 SATISFACTION SURVEY RESULTS   Pool 495 | Mailed 95 (19.19% Sample Size)
Mailed 95 | Returned 31 (32.63% Return Rate)
HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of meals I receive each week
94% 6% 0% 0% 0% 0%
2 My meals usually arrive on time
94% 6% 0% 0% 0% 0%
3 When the food is delivered, the hot food is hot and the cold food is cold
90% 6% 0% 0% 0% 3%
4 Overall, I like the time of day my meals arrive
87% 10% 3% 0% 0% 0%
5 The food delivery person is friendly, polite and respectful
97% 3% 0% 0% 0% 0%
6 My meals are always delivered
94% 3% 0% 0% 0% 3%
7 I look forward to seeing the person who delivers my meal
90% 6% 0% 0% 0% 3%
8 Overall, my meals taste good
74% 19% 3% 0% 0% 3%
9 I eat most of the meals I receive
77% 16% 6% 0% 0% 0%
10 My meals come too early in the day
6% 10% 6% 32% 45% 0%
11 The home delivered meal service has a good selection of meals
61% 35% 3% 0% 0% 0%
12 My meals are cooked the way I want them cooked
58% 32% 6% 0% 0% 3%
13 Do these services help you stay in your home
77% 23% 0% 0% 0% 0%
14 Do these services help you maintain or improve your quality of life
81% 16% 3% 0% 0% 0%