Senior Connection Center, Inc.   Seniors First
2017 SATISFACTION SURVEY RESULTS   Pool 65 | Mailed 40 (61.54% Sample Size)
Mailed 40 | Returned 17 (42.50% Return Rate)
PERSONAL CARE   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My personal care aide is very thorough
76% 18% 6% 0% 0% 0%
2 My personal care aide arrives on time
76% 24% 0% 0% 0% 0%
3 My personal care aide is polite, respectful and treats me with dignity
88% 12% 0% 0% 0% 0%
4 In general, my personal care aide takes an interest in me as a person
82% 12% 0% 0% 0% 6%
5 I need to see my personal care aide more times each week than I do now
65% 12% 12% 12% 0% 0%
6 It is easy to communicate with my personal care aide
94% 6% 0% 0% 0% 0%
7 My personal care aide stays as long as she is supposed to
82% 12% 6% 0% 0% 0%
8 Generally, my personal care aide knows how to complete all tasks
82% 18% 0% 0% 0% 0%
9 I trust my personal care aide in my house
88% 6% 0% 0% 0% 6%
10 My personal care aide has enough time to do all the jobs I need done
35% 6% 29% 24% 6% 0%
11 My personal care aide usually completes all of the jobs she is suppose to
76% 12% 6% 6% 0% 0%
12 Do these services help you stay in your home
100% 0% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
100% 0% 0% 0% 0% 0%