Senior Connection Center, Inc.   Nu-Hope Elder Care Services - Highlands
2017 SATISFACTION SURVEY RESULTS   Pool 16 | Mailed 16 (100.00% Sample Size)
Mailed 16 | Returned 7 (43.75% Return Rate)
PERSONAL CARE   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My personal care aide is very thorough
86% 14% 0% 0% 0% 0%
2 My personal care aide arrives on time
100% 0% 0% 0% 0% 0%
3 My personal care aide is polite, respectful and treats me with dignity
86% 14% 0% 0% 0% 0%
4 In general, my personal care aide takes an interest in me as a person
71% 29% 0% 0% 0% 0%
5 I need to see my personal care aide more times each week than I do now
14% 0% 0% 57% 14% 14%
6 It is easy to communicate with my personal care aide
86% 14% 0% 0% 0% 0%
7 My personal care aide stays as long as she is supposed to
86% 14% 0% 0% 0% 0%
8 Generally, my personal care aide knows how to complete all tasks
71% 29% 0% 0% 0% 0%
9 I trust my personal care aide in my house
86% 14% 0% 0% 0% 0%
10 My personal care aide has enough time to do all the jobs I need done
71% 29% 0% 0% 0% 0%
11 My personal care aide usually completes all of the jobs she is suppose to
86% 14% 0% 0% 0% 0%
12 Do these services help you stay in your home
71% 29% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
86% 14% 0% 0% 0% 0%