Senior Connection Center, Inc.   Hillsborough County Family/Aging Srvcs
2017 SATISFACTION SURVEY RESULTS   Pool 92 | Mailed 60 (65.22% Sample Size)
Mailed 60 | Returned 16 (26.67% Return Rate)
PERSONAL CARE   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My personal care aide is very thorough
81% 19% 0% 0% 0% 0%
2 My personal care aide arrives on time
69% 19% 6% 0% 0% 6%
3 My personal care aide is polite, respectful and treats me with dignity
88% 13% 0% 0% 0% 0%
4 In general, my personal care aide takes an interest in me as a person
75% 19% 0% 0% 0% 6%
5 I need to see my personal care aide more times each week than I do now
25% 6% 25% 38% 6% 0%
6 It is easy to communicate with my personal care aide
81% 19% 0% 0% 0% 0%
7 My personal care aide stays as long as she is supposed to
75% 25% 0% 0% 0% 0%
8 Generally, my personal care aide knows how to complete all tasks
88% 13% 0% 0% 0% 0%
9 I trust my personal care aide in my house
88% 13% 0% 0% 0% 0%
10 My personal care aide has enough time to do all the jobs I need done
63% 25% 6% 6% 0% 0%
11 My personal care aide usually completes all of the jobs she is suppose to
69% 31% 0% 0% 0% 0%
12 Do these services help you stay in your home
94% 6% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
94% 6% 0% 0% 0% 0%