Senior Connection Center, Inc.   PSA-Wide
2017 SATISFACTION SURVEY RESULTS   Pool 510 | Mailed 243 (47.65% Sample Size)
Mailed 243 | Returned 87 (35.80% Return Rate)
HOMEMAKER   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My homemaker is very thorough
51% 34% 0% 10% 5% 0%
2 My homemaker arrives on time
68% 24% 1% 2% 3% 1%
3 My homemaker is polite and respectful to me
83% 15% 2% 0% 0% 0%
4 In general, my homemaker takes an interest in me as a person
64% 21% 9% 3% 2% 0%
5 I need more hours of homemaker services each week
22% 14% 20% 38% 3% 3%
6 It is easy to communicate with my homemaker
59% 25% 10% 3% 1% 1%
7 My homemaker stays as long as she is supposed to
66% 21% 2% 7% 1% 3%
8 Generally, my homemaker knows how to complete all tasks
53% 36% 7% 1% 2% 1%
9 I trust my homemaker in my home
68% 24% 5% 0% 2% 1%
10 My homemaker has enough time to do all the jobs I need to have done
43% 36% 8% 8% 5% 1%
11 My homemaker usually completes all of the jobs she is suppose to
51% 29% 7% 6% 6% 2%
12 Do these services help you stay in your home
72% 23% 2% 1% 0% 1%
13 Do these services help you maintain or improve your quality of life
69% 24% 6% 0% 1% 0%