Senior Connection Center, Inc.   Nu-Hope Elder Care Services - Hardee
2017 SATISFACTION SURVEY RESULTS   Pool 18 | Mailed 13 (72.22% Sample Size)
Mailed 13 | Returned 5 (38.46% Return Rate)
HOMEMAKER   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My homemaker is very thorough
20% 60% 0% 20% 0% 0%
2 My homemaker arrives on time
80% 0% 0% 0% 0% 20%
3 My homemaker is polite and respectful to me
100% 0% 0% 0% 0% 0%
4 In general, my homemaker takes an interest in me as a person
60% 20% 20% 0% 0% 0%
5 I need more hours of homemaker services each week
20% 0% 20% 40% 20% 0%
6 It is easy to communicate with my homemaker
60% 40% 0% 0% 0% 0%
7 My homemaker stays as long as she is supposed to
80% 0% 20% 0% 0% 0%
8 Generally, my homemaker knows how to complete all tasks
40% 40% 20% 0% 0% 0%
9 I trust my homemaker in my home
80% 20% 0% 0% 0% 0%
10 My homemaker has enough time to do all the jobs I need to have done
80% 0% 20% 0% 0% 0%
11 My homemaker usually completes all of the jobs she is suppose to
40% 40% 0% 20% 0% 0%
12 Do these services help you stay in your home
100% 0% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
60% 40% 0% 0% 0% 0%