Senior Connection Center, Inc.   Polk County Elderly Services
2017 SATISFACTION SURVEY RESULTS   Pool 86 | Mailed 50 (58.14% Sample Size)
Mailed 50 | Returned 21 (42.00% Return Rate)
HOMEMAKER   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My homemaker is very thorough
52% 24% 0% 10% 14% 0%
2 My homemaker arrives on time
62% 24% 0% 5% 10% 0%
3 My homemaker is polite and respectful to me
71% 24% 5% 0% 0% 0%
4 In general, my homemaker takes an interest in me as a person
57% 24% 14% 5% 0% 0%
5 I need more hours of homemaker services each week
38% 14% 10% 29% 5% 5%
6 It is easy to communicate with my homemaker
52% 24% 14% 5% 0% 5%
7 My homemaker stays as long as she is supposed to
52% 19% 0% 14% 5% 10%
8 Generally, my homemaker knows how to complete all tasks
48% 43% 5% 0% 5% 0%
9 I trust my homemaker in my home
62% 24% 5% 0% 10% 0%
10 My homemaker has enough time to do all the jobs I need to have done
33% 38% 0% 14% 14% 0%
11 My homemaker usually completes all of the jobs she is suppose to
38% 24% 5% 10% 19% 5%
12 Do these services help you stay in your home
62% 29% 5% 5% 0% 0%
13 Do these services help you maintain or improve your quality of life
67% 19% 10% 0% 5% 0%