Senior Connection Center, Inc.   Hillsborough County Family/Aging Srvcs
2017 SATISFACTION SURVEY RESULTS   Pool 128 | Mailed 65 (50.78% Sample Size)
Mailed 65 | Returned 20 (30.77% Return Rate)
HOMEMAKER   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My homemaker is very thorough
60% 40% 0% 0% 0% 0%
2 My homemaker arrives on time
75% 25% 0% 0% 0% 0%
3 My homemaker is polite and respectful to me
80% 20% 0% 0% 0% 0%
4 In general, my homemaker takes an interest in me as a person
85% 15% 0% 0% 0% 0%
5 I need more hours of homemaker services each week
20% 20% 30% 30% 0% 0%
6 It is easy to communicate with my homemaker
75% 25% 0% 0% 0% 0%
7 My homemaker stays as long as she is supposed to
65% 35% 0% 0% 0% 0%
8 Generally, my homemaker knows how to complete all tasks
55% 40% 5% 0% 0% 0%
9 I trust my homemaker in my home
70% 30% 0% 0% 0% 0%
10 My homemaker has enough time to do all the jobs I need to have done
35% 50% 5% 5% 5% 0%
11 My homemaker usually completes all of the jobs she is suppose to
50% 45% 0% 5% 0% 0%
12 Do these services help you stay in your home
65% 35% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
60% 40% 0% 0% 0% 0%