Senior Connection Center, Inc.   PSA-Wide
2017 SATISFACTION SURVEY RESULTS   Pool 1,235 | Mailed 351 (28.42% Sample Size)
Mailed 351 | Returned 107 (30.48% Return Rate)
FROZEN HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of frozen meals I receive each week
79% 16% 2% 1% 1% 1%
2 My meals usually arrive on time
79% 15% 3% 0% 1% 2%
3 The frozen meal program has a good selection of meals
55% 28% 7% 7% 1% 2%
4 I eat most of the frozen meals
66% 20% 6% 6% 2% 1%
5 The frozen meals packages are easy to open
74% 20% 4% 1% 1% 1%
6 The frozen meals are easy to heat
76% 21% 2% 1% 1% 0%
7 Overall, my meals taste good
51% 32% 7% 6% 3% 1%
8 The heating instructions on the meals are easy to read and follow
67% 22% 7% 0% 4% 0%
9 Overall, I am satisfied with the frozen home delivered meals I receive.
64% 21% 9% 5% 0% 1%
10 Do these services help you stay in your home
74% 13% 7% 3% 2% 1%
11 Do these services help you maintain or improve your quality of life
64% 20% 11% 3% 2% 0%