Senior Connection Center, Inc.   Nu-Hope Elder Care Services - Highlands
2017 SATISFACTION SURVEY RESULTS   Pool 96 | Mailed 57 (59.38% Sample Size)
Mailed 57 | Returned 11 (19.30% Return Rate)
FROZEN HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of frozen meals I receive each week
73% 27% 0% 0% 0% 0%
2 My meals usually arrive on time
82% 18% 0% 0% 0% 0%
3 The frozen meal program has a good selection of meals
55% 9% 18% 18% 0% 0%
4 I eat most of the frozen meals
64% 18% 0% 18% 0% 0%
5 The frozen meals packages are easy to open
64% 36% 0% 0% 0% 0%
6 The frozen meals are easy to heat
64% 36% 0% 0% 0% 0%
7 Overall, my meals taste good
55% 18% 9% 18% 0% 0%
8 The heating instructions on the meals are easy to read and follow
55% 45% 0% 0% 0% 0%
9 Overall, I am satisfied with the frozen home delivered meals I receive.
45% 18% 9% 18% 0% 9%
10 Do these services help you stay in your home
55% 18% 9% 9% 9% 0%
11 Do these services help you maintain or improve your quality of life
55% 18% 18% 9% 0% 0%