Senior Connection Center, Inc.   Polk County Elderly Services
2017 SATISFACTION SURVEY RESULTS   Pool 236 | Mailed 92 (38.98% Sample Size)
Mailed 92 | Returned 30 (32.61% Return Rate)
FROZEN HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of frozen meals I receive each week
93% 3% 3% 0% 0% 0%
2 My meals usually arrive on time
83% 10% 3% 0% 0% 3%
3 The frozen meal program has a good selection of meals
63% 30% 3% 3% 0% 0%
4 I eat most of the frozen meals
87% 13% 0% 0% 0% 0%
5 The frozen meals packages are easy to open
87% 13% 0% 0% 0% 0%
6 The frozen meals are easy to heat
90% 10% 0% 0% 0% 0%
7 Overall, my meals taste good
63% 30% 7% 0% 0% 0%
8 The heating instructions on the meals are easy to read and follow
80% 17% 3% 0% 0% 0%
9 Overall, I am satisfied with the frozen home delivered meals I receive.
77% 20% 3% 0% 0% 0%
10 Do these services help you stay in your home
87% 7% 3% 3% 0% 0%
11 Do these services help you maintain or improve your quality of life
73% 17% 10% 0% 0% 0%