Senior Connection Center, Inc.   Hillsborough County Family/Aging Srvcs
2017 SATISFACTION SURVEY RESULTS   Pool 778 | Mailed 126 (16.20% Sample Size)
Mailed 126 | Returned 36 (28.57% Return Rate)
FROZEN HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of frozen meals I receive each week
69% 22% 0% 3% 3% 3%
2 My meals usually arrive on time
78% 17% 3% 0% 3% 0%
3 The frozen meal program has a good selection of meals
47% 31% 8% 8% 3% 3%
4 I eat most of the frozen meals
53% 28% 8% 8% 3% 0%
5 The frozen meals packages are easy to open
69% 19% 6% 3% 3% 0%
6 The frozen meals are easy to heat
69% 22% 3% 3% 3% 0%
7 Overall, my meals taste good
44% 36% 6% 8% 6% 0%
8 The heating instructions on the meals are easy to read and follow
56% 22% 14% 0% 8% 0%
9 Overall, I am satisfied with the frozen home delivered meals I receive.
56% 25% 14% 6% 0% 0%
10 Do these services help you stay in your home
67% 19% 11% 0% 3% 0%
11 Do these services help you maintain or improve your quality of life
56% 22% 14% 3% 6% 0%