Senior Connection Center, Inc.   Nu-Hope Elder Care Services - Highlands
2016 SATISFACTION SURVEY RESULTS   Pool 25 | Mailed 15 (60.00% Sample Size)
Mailed 15 | Returned 6 (40.00% Return Rate)
PERSONAL CARE   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My personal care aide is very thorough
100% 0% 0% 0% 0% 0%
2 My personal care aide arrives on time
100% 0% 0% 0% 0% 0%
3 My personal care aide is polite, respectful and treats me with dignity
100% 0% 0% 0% 0% 0%
4 In general, my personal care aide takes an interest in me as a person
100% 0% 0% 0% 0% 0%
5 I need to see my personal care aide more times each week than I do now
0% 17% 17% 50% 17% 0%
6 It is easy to communicate with my personal care aide
100% 0% 0% 0% 0% 0%
7 My personal care aide stays as long as she is supposed to
83% 17% 0% 0% 0% 0%
8 Generally, my personal care aide knows how to complete all tasks
100% 0% 0% 0% 0% 0%
9 I trust my personal care aide in my house
100% 0% 0% 0% 0% 0%
10 My personal care aide has enough time to do all the jobs I need done
50% 50% 0% 0% 0% 0%
11 My personal care aide usually completes all of the jobs she is suppose to
100% 0% 0% 0% 0% 0%
12 Do these services help you stay in your home
100% 0% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
100% 0% 0% 0% 0% 0%