Senior Connection Center, Inc.   Hillsborough County Family/Aging Srvcs
2016 SATISFACTION SURVEY RESULTS   Pool 150 | Mailed 60 (40.00% Sample Size)
Mailed 60 | Returned 12 (20.00% Return Rate)
PERSONAL CARE   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My personal care aide is very thorough
75% 17% 0% 8% 0% 0%
2 My personal care aide arrives on time
83% 8% 0% 8% 0% 0%
3 My personal care aide is polite, respectful and treats me with dignity
92% 0% 0% 0% 0% 8%
4 In general, my personal care aide takes an interest in me as a person
67% 25% 0% 0% 0% 8%
5 I need to see my personal care aide more times each week than I do now
42% 0% 17% 33% 8% 0%
6 It is easy to communicate with my personal care aide
75% 17% 0% 8% 0% 0%
7 My personal care aide stays as long as she is supposed to
67% 33% 0% 0% 0% 0%
8 Generally, my personal care aide knows how to complete all tasks
83% 17% 0% 0% 0% 0%
9 I trust my personal care aide in my house
75% 25% 0% 0% 0% 0%
10 My personal care aide has enough time to do all the jobs I need done
58% 33% 0% 8% 0% 0%
11 My personal care aide usually completes all of the jobs she is suppose to
58% 25% 0% 17% 0% 0%
12 Do these services help you stay in your home
100% 0% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
92% 8% 0% 0% 0% 0%