Senior Connection Center, Inc.   Seniors First
2016 SATISFACTION SURVEY RESULTS   Pool 107 | Mailed 40 (37.38% Sample Size)
Mailed 40 | Returned 15 (37.50% Return Rate)
HOMEMAKER   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My homemaker is very thorough
73% 0% 7% 7% 7% 7%
2 My homemaker arrives on time
73% 13% 7% 7% 0% 0%
3 My homemaker is polite and respectful to me
87% 13% 0% 0% 0% 0%
4 In general, my homemaker takes an interest in me as a person
80% 20% 0% 0% 0% 0%
5 I need more hours of homemaker services each week
33% 13% 13% 27% 13% 0%
6 It is easy to communicate with my homemaker
73% 27% 0% 0% 0% 0%
7 My homemaker stays as long as she is supposed to
73% 13% 7% 7% 0% 0%
8 Generally, my homemaker knows how to complete all tasks
80% 13% 7% 0% 0% 0%
9 I trust my homemaker in my home
73% 13% 13% 0% 0% 0%
10 My homemaker has enough time to do all the jobs I need to have done
40% 27% 20% 13% 0% 0%
11 My homemaker usually completes all of the jobs she is suppose to
67% 13% 13% 7% 0% 0%
12 Do these services help you stay in your home
87% 13% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
87% 13% 0% 0% 0% 0%