Senior Connection Center, Inc.   Nu-Hope Elder Care Services - Highlands
2016 SATISFACTION SURVEY RESULTS   Pool 104 | Mailed 27 (25.96% Sample Size)
Mailed 27 | Returned 14 (51.85% Return Rate)
HOMEMAKER   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My homemaker is very thorough
79% 14% 0% 7% 0% 0%
2 My homemaker arrives on time
86% 7% 7% 0% 0% 0%
3 My homemaker is polite and respectful to me
93% 0% 0% 0% 0% 7%
4 In general, my homemaker takes an interest in me as a person
93% 7% 0% 0% 0% 0%
5 I need more hours of homemaker services each week
36% 7% 7% 36% 7% 7%
6 It is easy to communicate with my homemaker
79% 21% 0% 0% 0% 0%
7 My homemaker stays as long as she is supposed to
79% 21% 0% 0% 0% 0%
8 Generally, my homemaker knows how to complete all tasks
93% 7% 0% 0% 0% 0%
9 I trust my homemaker in my home
100% 0% 0% 0% 0% 0%
10 My homemaker has enough time to do all the jobs I need to have done
57% 14% 14% 7% 7% 0%
11 My homemaker usually completes all of the jobs she is suppose to
50% 29% 7% 7% 0% 7%
12 Do these services help you stay in your home
100% 0% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
93% 0% 7% 0% 0% 0%