Senior Connection Center, Inc.   Polk County Elderly Services
2016 SATISFACTION SURVEY RESULTS   Pool 112 | Mailed 45 (40.18% Sample Size)
Mailed 45 | Returned 19 (42.22% Return Rate)
HOMEMAKER   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My homemaker is very thorough
53% 26% 5% 0% 11% 5%
2 My homemaker arrives on time
63% 16% 11% 5% 0% 5%
3 My homemaker is polite and respectful to me
89% 5% 0% 5% 0% 0%
4 In general, my homemaker takes an interest in me as a person
58% 21% 11% 11% 0% 0%
5 I need more hours of homemaker services each week
21% 11% 26% 32% 11% 0%
6 It is easy to communicate with my homemaker
68% 21% 5% 5% 0% 0%
7 My homemaker stays as long as she is supposed to
63% 16% 5% 5% 11% 0%
8 Generally, my homemaker knows how to complete all tasks
68% 5% 11% 5% 5% 5%
9 I trust my homemaker in my home
63% 21% 11% 5% 0% 0%
10 My homemaker has enough time to do all the jobs I need to have done
63% 26% 0% 5% 5% 0%
11 My homemaker usually completes all of the jobs she is suppose to
53% 21% 11% 5% 11% 0%
12 Do these services help you stay in your home
84% 11% 5% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
74% 21% 5% 0% 0% 0%