Senior Connection Center, Inc.   Hillsborough County Family/Aging Srvcs
2016 SATISFACTION SURVEY RESULTS   Pool 236 | Mailed 66 (27.97% Sample Size)
Mailed 66 | Returned 18 (27.27% Return Rate)
HOMEMAKER   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 My homemaker is very thorough
61% 33% 0% 0% 0% 6%
2 My homemaker arrives on time
72% 17% 6% 0% 0% 6%
3 My homemaker is polite and respectful to me
83% 17% 0% 0% 0% 0%
4 In general, my homemaker takes an interest in me as a person
78% 17% 6% 0% 0% 0%
5 I need more hours of homemaker services each week
17% 22% 17% 33% 11% 0%
6 It is easy to communicate with my homemaker
72% 28% 0% 0% 0% 0%
7 My homemaker stays as long as she is supposed to
67% 28% 0% 0% 0% 6%
8 Generally, my homemaker knows how to complete all tasks
83% 17% 0% 0% 0% 0%
9 I trust my homemaker in my home
89% 11% 0% 0% 0% 0%
10 My homemaker has enough time to do all the jobs I need to have done
67% 22% 0% 6% 0% 6%
11 My homemaker usually completes all of the jobs she is suppose to
67% 22% 11% 0% 0% 0%
12 Do these services help you stay in your home
94% 6% 0% 0% 0% 0%
13 Do these services help you maintain or improve your quality of life
78% 22% 0% 0% 0% 0%