Senior Connection Center, Inc.   PSA-Wide
2016 SATISFACTION SURVEY RESULTS   Pool 1,416 | Mailed 285 (20.13% Sample Size)
Mailed 285 | Returned 104 (36.49% Return Rate)
FROZEN HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of frozen meals I receive each week
71% 18% 6% 2% 2% 1%
2 My meals usually arrive on time
81% 13% 1% 3% 1% 1%
3 The frozen meal program has a good selection of meals
69% 19% 6% 2% 2% 2%
4 I eat most of the frozen meals
68% 23% 1% 4% 2% 2%
5 The frozen meals packages are easy to open
84% 15% 1% 0% 0% 0%
6 The frozen meals are easy to heat
84% 13% 2% 1% 0% 1%
7 Overall, my meals taste good
63% 25% 5% 3% 4% 0%
8 The heating instructions on the meals are easy to read and follow
69% 21% 4% 5% 0% 1%
9 Overall, I am satisfied with the frozen home delivered meals I receive.
77% 15% 4% 0% 3% 1%
10 Do these services help you stay in your home
81% 16% 1% 1% 1% 0%
11 Do these services help you maintain or improve your quality of life
71% 24% 2% 2% 1% 0%