Senior Connection Center, Inc.   Nu-Hope Elder Care Services - Highlands
2016 SATISFACTION SURVEY RESULTS   Pool 106 | Mailed 44 (41.51% Sample Size)
Mailed 44 | Returned 19 (43.18% Return Rate)
FROZEN HOME DELIVERED MEALS   
Question Yes Definitely Yes I Think So Not Sure No Don't Think So No Definitely No Response
1 I am happy with the number of frozen meals I receive each week
63% 26% 5% 0% 5% 0%
2 My meals usually arrive on time
95% 5% 0% 0% 0% 0%
3 The frozen meal program has a good selection of meals
74% 5% 11% 0% 5% 5%
4 I eat most of the frozen meals
79% 5% 0% 11% 5% 0%
5 The frozen meals packages are easy to open
89% 11% 0% 0% 0% 0%
6 The frozen meals are easy to heat
89% 5% 5% 0% 0% 0%
7 Overall, my meals taste good
68% 16% 5% 0% 11% 0%
8 The heating instructions on the meals are easy to read and follow
63% 21% 5% 11% 0% 0%
9 Overall, I am satisfied with the frozen home delivered meals I receive.
84% 5% 0% 0% 11% 0%
10 Do these services help you stay in your home
79% 21% 0% 0% 0% 0%
11 Do these services help you maintain or improve your quality of life
68% 21% 5% 5% 0% 0%